A valuable tool for businesses to effectively communicate with their customers, WhatsApp Business from Meta offers a range of features that can help your business thrive.
- Business Profile: Create a comprehensive profile to provide important information such as your website, location, and contact details, making it easier for customers to find you.
- Business Messaging Tools: Improve your responsiveness by utilizing Away messages to set expectations when you're unavailable.
- Landline/Fixed Number Support: Use WhatsApp Business with a landline or fixed phone number, allowing customers to message you directly. Verification is done through a phone call.
- Run Both WhatsApp Messenger and WhatsApp Business: Install both apps on the same phone but ensure each has its own unique phone number.
- WhatsApp Web: Streamline your customer responses by managing messages directly from your computer's browser.
WhatsApp Business is an extension of WhatsApp Messenger and encompasses all its sought-after features, including multimedia sharing, free calls* and international messaging*, group chat functionality, offline messages, and much more.
*Data charges may apply. Contact your service provider for further information.
We value your feedback and are eager to hear from you. Should you have any questions, concerns or suggestions, please don't hesitate to reach out to us at smb-iphone@support.whatsapp.com
Overview
WhatsApp Business is a Freeware software in the category Business developed by WhatsApp Inc..
The latest version of WhatsApp Business is 24.13.79, released on 07/04/2024. It was initially added to our database on 09/07/2023.
WhatsApp Business runs on the following operating systems: Android/iOS.
Users of WhatsApp Business gave it a rating of 5 out of 5 stars.
Pros
- Provides a professional business profile separate from personal account
- Allows automated replies for frequently asked questions
- Enables use of labels for easy organization of conversations
- Integrates with WhatsApp web for easy desktop access
Cons
- Limited messaging capabilities compared to other business communication tools
- Does not support integration with third-party apps for additional functionality
- May not be as robust for larger businesses with complex customer service needs
Screenshots (Click to view larger)
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